Trident Cleaning Solutions ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website (tridentcleaningsolutions.com.au) or use our exterior cleaning services in Western Australia.

1. Information We Collect

We only collect information necessary to provide you with our services and improve your customer experience. This may include:

• Personal Details: Your name, email address, phone number, and billing/service address when you request a quote or book a service.

• Property Details: Information regarding the specific cleaning requirements of your home or business (e.g., roof size, pool area, solar panel count).

• Usage Data: Standard analytics data when you browse our website, such as IP addresses, browser types, and pages visited, to help us improve our site functionality.

2. How We Use Your Information

We use the information we collect strictly for business purposes, including to:

• Provide accurate quotes and schedule cleaning services.

• Communicate with you regarding your booking, service updates, or inquiries.

• Process payments securely.

• Improve our website, services, and marketing efforts.

3. How We Share Your Information

We respect your privacy and do not sell, rent, or trade your personal information to third parties. We may only share your information with:

• Service Providers: Trusted third-party tools we use to operate our business, such as payment processors or booking software, who are also bound by strict privacy obligations.

• Legal Requirements: If required by law, court order, or to protect the rights, property, and safety of Trident Cleaning Solutions and our customers.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we strive to protect your data, please note that no method of transmission over the internet or electronic storage is 100% secure.

5. Your Rights

You have the right to request access to the personal information we hold about you, or to ask us to correct, update, or delete it. If you wish to exercise these rights, please reach out to us using the contact details below.

6. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:

• Email: Hello@tridentcleaningsolutions.com.au

• Phone: +61 433 248 431

• Location: Perth, Western Australia